Fabrication Agreement
Terms of Service
By commissioning a piece from GlowGlitch Systems, you agree to the following fabrication protocols and material tolerances.
1. Material Specifications
All "Vermeil" pieces are guaranteed to have a minimum gold layer thickness of 2.5 microns bonded to a solid 925 Sterling Silver chassis. Natural wear over extended years may reduce this thickness. This is physics, not a defect.
2. Custom Commission Protocol
Custom 3D-printed pieces are fabricated specifically for your provided coordinates (size, material, stone). Once the 3D wax is printed (Status: FABRICATION), orders cannot be cancelled or refunded, as the unique mold has been cast.
3. Quality Assurance & Returns
We accept returns on non-custom "Stock" items within 14 days of receipt, provided the security tag remains intact. If the tag is breached, we assume the piece has been deployed in the field and cannot accept it for hygiene and quality control reasons.
4. Liability Limits
GlowGlitch Systems is not liable for damage resulting from improper field maintenance, including exposure to harsh chemicals, heavy impact, or unauthorized modification by third-party jewelers.