Privacy & Identity Protection.

When you design a custom piece, we store your CAD specifications, ring size, and material preferences. This "Fabrication Profile" allows us to service your pieces and calibrate future fits. We do not share this biometric or extensive preference data with third-party advertisers.

All financial transmissions are processed through Level 1 PCI DSS compliant gateways. We do not store full credit card numbers on our local servers. Your transaction is a direct encrypted line to the banking network.

We use strictly necessary storage to maintain session state such as cart contents and design progress. If you accept optional analytics, we also collect first-party anonymous website analytics such as visitor session IDs, page paths, referrers, UTM source, device category, coarse country/region/city derived from request metadata, scroll depth, visit duration, and shopping actions like product views, add to cart, checkout start, and completed checkout. If you are already signed in, this may be linked to your registered customer account for internal reporting, but we do not store raw IP addresses, emails, phone numbers, payment details, or shipping addresses in website analytics events.

This phase does not use session replay, heatmaps, third-party advertising pixels, Google Analytics, Meta Pixel, or cross-site behavioral advertising. Analytics cookies are optional and can be rejected from the cookie banner.

If you opt into our "Fabrication List," you will receive technical updates, drop notifications, and design notes. You may decouple from this frequency at any time via the unsubscribe link in the footer of any transmission.

GlowGlitch Systems explicitly does not sell, trade, or share your personal information, CAD specifications, or purchase history to third parties for cross-context behavioral advertising. You maintain sovereign control over your data. You have the right to Request Access to the data we hold, Request Correction of inaccuracies, and Request Deletion ("Right to be Forgotten") of your Fabrication Profile. Contact privacy@glowglitch.com to execute these rights. Our systems are configured to respect Global Privacy Control (GPC) signals sent by your browser.

Fabrication Data (3D prints, sizing) is retained securely for 5 years to facilitate easy remakes or warranty sizing, after which it is anonymized and stripped of personally identifiable vectors.

Raw website analytics events are retained for up to 90 days. Aggregated daily website metrics may be retained for up to 24 months so we can compare site performance over time without keeping raw browsing events indefinitely.

Our platform is not engineered for, nor do we knowingly collect data from, individuals under the age of 16. If we become aware that we have collected such data, it will be purged immediately.